Contact channels

By phone

Customer services

911 774 060 / 900 600 410 / 900 202 038

Use this phone number for enquiries or commercial transactions.

Customer service hours:
Monday to Friday, from 8 am to 9 pm

Incident hotline

630 534 802

Available 24 hours a day, 365 days a year.
We'll inform you about the incident type, importance and aproximate duration of the issue.

Meter reading phone line

900 816 081

Customer service hours:
Available 24 hours a day, 365 days a year.

Prior appointment

You can decide when you would like us to contact you so we can help with any account-related procedures.

At our offices

Address

To find out which office is yours,
select your town or municipality here